SHIPPING & DELIVERY POLICY

Last Updated: June 2026

At Prime Archive, we specialise in digital products and online resources. Please read this Shipping & Delivery Policy carefully before making a purchase.

1. DIGITAL PRODUCT DELIVERY

All products sold through Prime Archive are delivered digitally unless otherwise stated on the product page.

Products may include:

• Supplier access packs
• Supplier information
• Digital guides
• Business resources
• Educational content
• Downloadable files
• Members-only resources

No physical items are shipped for these products.

2. DELIVERY METHOD

Digital products are typically delivered through one or more of the following methods:

• Instant download after purchase
• Download link on the order confirmation page
• Email delivery
• Customer account access
• Members-only portal access

The delivery method will depend on the product purchased.

3. DELIVERY TIMEFRAMES

Most digital products are delivered immediately after successful payment.

In some cases, delivery may take up to 24 hours due to:

• Payment verification
• Technical maintenance
• System processing delays
• Manual order review

If you have not received your purchase within 24 hours, please contact us.

4. ORDER CONFIRMATION

After completing your purchase, you should receive an order confirmation email.

If you do not receive this email:

• Check your spam or junk folder
• Verify that your email address was entered correctly
• Contact our support team

5. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

• Providing a valid email address
• Ensuring inbox access
• Checking spam and junk folders
• Maintaining access to their customer account where applicable

Prime Archive cannot be held responsible for delivery issues caused by incorrect information supplied by the customer.

6. TECHNICAL ISSUES

If you experience issues accessing your purchased content, please contact us at:

[email protected]

We will make reasonable efforts to resolve delivery or access issues as quickly as possible.

7. THIRD-PARTY SUPPLIER INFORMATION

Some products sold by Prime Archive contain supplier information, supplier links, marketplace resources, or third-party business references.

Prime Archive delivers access to the information purchased.

We are not responsible for:

• Supplier shipping times
• Supplier stock availability
• Supplier product quality
• Supplier order fulfilment
• Customs delays
• Third-party delivery services

Any transactions made with third-party suppliers are entirely separate from Prime Archive.

8. INTERNATIONAL DELIVERY

Because our products are delivered digitally, they are available worldwide unless restricted by local laws or regulations.

Customers are responsible for ensuring compliance with any applicable local laws in their jurisdiction.

9. DELIVERY FAILURES

If a technical issue prevents delivery of your digital product, please contact us within 14 days of purchase.

Where appropriate, we will:

• Re-send the product
• Restore access
• Provide an alternative delivery method

10. CONTACT US

If you have any questions regarding delivery or access to your purchase, please contact:

Prime Archive

Website: Primearchive.store

Email: [email protected]

By purchasing from Prime Archive, you acknowledge that you have read and understood this Shipping & Delivery Policy.